Quality management principles - ISO 9000
We are trying to go for the ISO 9001:2000 certification by Jan 1 2007. I looked briefly at the ISO 9000 Generic quality management standard and cant appreciate the simple, efficient management principles which lot of us forget.
The below URL has the complete description of each of the principles. I am sure this approach is generic and fundamental to any business. I cant find words to appreciate the standards.
http://www.iso.org/iso/en/iso9000-14000/understand/qmp.html
- Principle 1 Customer focus
- Principle 2 Leadership
- Principle 3 Involvement of people
- Principle 4 Process approach
- Principle 5 System approach to management
- Principle 6 Continual improvement
- Principle 7 Factual approach to decision making
- Principle 8 Mutually beneficial supplier relationships
The below URL has the complete description of each of the principles. I am sure this approach is generic and fundamental to any business. I cant find words to appreciate the standards.
http://www.iso.org/iso/en/iso9000-14000/understand/qmp.html
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